For years, ‘IT’ at many firms has meant a capable staff member who also does IT, or an hourly technician who appears when something breaks. That works until it doesn’t: a new hire waits days for accounts, a departed employee’s access lingers, an update breaks the tax software the week before a deadline, and nobody owns the fix.
Break-fix IT also has a built-in conflict — the provider earns more when things go wrong. Managed IT flips the incentive: one predictable monthly fee, and the provider profits by keeping your environment healthy and your tickets rare.
MangoCloud becomes your firm’s operational IT team. Staff contact one help desk for everything from a password reset to a printing issue; behind the scenes we administer your cloud environment and Microsoft 365, apply patches, monitor systems, coordinate with your software vendors and keep documentation current.
Beyond the day-to-day, you get a standing strategic relationship: periodic reviews of your technology, a realistic roadmap, and plain-English advice when you’re deciding whether to add an office, adopt a new application or tighten security.
Responsive, friendly support for user issues across hosted systems, Microsoft 365 and common firm applications.
Ongoing management of your hosted servers and desktops: users, storage, performance, configuration.
Care for supported servers including health checks, capacity management and issue resolution.
Licenses, mailboxes, Teams, OneDrive and SharePoint managed coherently — not accumulating settings drift.
Documented joiner/leaver processes that keep access accurate and auditable.
We work tickets with your tax-software, internet and hardware vendors so your staff don’t have to.
Your environment, credentials handling, and procedures documented and kept current — institutional knowledge that doesn’t walk out the door.
Scheduled updates and continuous monitoring across the covered environment.
Enforced for all remote access to hosted servers.
Data encrypted in transit between users and the environment, with encrypted backups at rest.
Managed EDR watches hosted systems for suspicious behavior.
Backup copies are separated from production infrastructure to limit blast radius.
Joiner/leaver processes and periodic access reviews keep permissions matched to roles.
Known vulnerabilities are closed on a schedule, shrinking the window of exposure.
We drive MFA adoption across firm systems, not just the hosted environment.
Changes are tracked, so 'what changed?' always has an answer during troubleshooting.
Get a full IT function — help desk to strategy — for less than a single hire.
We take the tickets and maintenance; your person focuses on projects and priorities.
Move from unpredictable hourly bills to a monthly service with aligned incentives.
Extend the same accountable support from the hosted environment to your whole IT footprint
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Best for growing businesses
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For full-scale tech operations
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For full-scale tech operations
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For full-scale tech operations
We don’t just fix tech we bring clarity, confidence, and continuity to your business operations.
Our team supports UltraTax, Lacerte, ATX, QuickBooks and the CS Suite daily — troubleshooting starts from knowledge.
Maintenance is scheduled around deadlines, and support capacity increases when your workload does.
Flat monthly service replaces surprise invoices, with scope in writing.
Either. Shared environments offer strong value with logical separation between customers; dedicated virtual servers provide isolated resources and custom configurations. Many firms start shared and move to dedicated as they grow.
Tell us about your applications, users and current server. We’ll design a managed cloud environment sized for your firm and priced for the year — including tax season.
Secure Cloud Hosting Built for Accounting and Tax Firms. Managed cloud, application hosting, backup and cybersecurity for accounting and tax firms across the US.
