When systems go down, an accounting firm doesn’t just lose access to files. It loses billable hours, filing windows, client confidence and staff morale — all at once. Recovery improvised in the moment takes days or weeks; recovery planned and rehearsed takes hours.
Backups alone don’t solve this. A backup tells you your data survives; disaster recovery tells you when your people are working again. Those are different questions, and the second one needs replication, standby capacity, documented runbooks and practice.
MangoCloud replicates your protected systems to a separate recovery environment and maintains the plans, priorities and procedures needed to fail over when a qualifying event occurs. Recovery time objectives (how quickly systems return) and recovery point objectives (how much recent data could be lost) are defined in writing per system — and then verified through scheduled test recoveries.
When an event happens, we execute the plan: bring up systems in priority order, provide emergency access for your staff, and — once your primary environment is healthy again — manage an orderly failback. Throughout, you have one team accountable for the outcome.
We schedule tests and share the results. We do not guarantee zero downtime — no honest provider can — we demonstrate measured recovery.
Testing and maintenance are scheduled around your filing calendar, never during it.
The team that planned your recovery is the team that executes it.
Backup preserves data; disaster recovery restores operations. DRaaS adds replication, standby capacity, prioritized runbooks and testing so your firm is working again within a defined time — not just in possession of its files.
It depends on your systems and the tier you choose. Targets are defined per system during design and then validated through test recoveries, so the numbers you plan around are numbers we've demonstrated.
Test recoveries run on a scheduled basis — typically at least annually, with more frequent options. Tests are non-disruptive to production.
You do, with our recommendation. The plan names authorized approvers on both sides and the criteria for invoking failover, so the decision is fast but never accidental.
We manage failback: synchronizing changes made during the recovery period and returning operations to the primary environment in a planned window.
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