Security Designed Around Taxpayer Data

Accounting firms hold exactly what attackers want: Social Security numbers, financial records and identity data. Here is — in plain language — how a MangoCloud environment is protected, and where your firm’s responsibilities and ours meet.

The office server has become a liability

Most accounting firms didn’t choose to be in the IT business — they inherited it. A server in a closet, an aging backup drive, a support contract with someone who visits when things break. Every year the machine gets older, the risks get larger and the person who knew how it was set up gets harder to reach.

Meanwhile, the work has changed. Staff expect to work from home during busy season. Reviewers need the same files as preparers in another office. Regulators and insurers expect documented security controls. A physical server bought five years ago wasn’t designed for any of that.

Applications We Commonly Host

MangoCloud provides Windows Server environments in secure US-based data centers, available as cost-efficient shared infrastructure or fully dedicated virtual machines. We size CPU, RAM and storage around your firm’s real workload, install and maintain the operating system, and manage the environment continuously.

Management is the point. Monitoring, patching, firewall administration, user management, performance tuning and backup are handled by our team as part of the service — with monthly reporting so you can see what’s being done on your behalf.

Benefits

Layered Technical Controls

Identity and Access

  • Multi-factor authentication for all user sessions
  • Role-based access aligned to firm responsibilities
  • Rapid account disablement for departures
  • Session encryption in transit

Threat Protection

  • Endpoint detection and response on hosted servers
  • 24/7 monitoring and alerting
  • Email and web filtering options
  • Documented incident response procedures

Infrastructure

  • US-based data center infrastructure
  • Hardened, patched Windows environments
  • Network segmentation between customers
  • Coordinated, announced maintenance windows

Data Protection

  • Automated backups with encryption at rest and in transit
  • Offsite and immutable copy options
  • Defined retention schedules
  • Periodic restore testing

Core capabilities

FTC Safeguards Rule

Tax preparers and many accounting firms are ‘financial institutions’ under the GLBA Safeguards Rule, required to maintain a written information security program with specific technical controls. Our environment provides several of those controls — MFA, encryption, monitoring, access management — as managed defaults you can reference in your program.

IRS Publication 4557

The IRS’s data-safeguarding guidance for tax professionals calls for protecting taxpayer data with measures including access controls, encryption and backup. Hosting with managed security addresses many of the technical items on that checklist, with documentation to show how.

Written Information Security Plan (WISP)

Every firm with a PTIN is expected to maintain a WISP. We provide environment documentation — controls, backup schedules, access procedures — that your firm can incorporate into its plan. MangoCloud provides technology controls and documentation that support customer compliance programs. Regulatory compliance remains each firm’s responsibility, and requirements vary by firm and jurisdiction. Nothing on this page is legal advice — consult your compliance advisor for your firm’s specific obligations.

Security built into the platform

Multi-factor authentication

Enforced for all remote access to hosted servers.

Encryption

Data encrypted in transit between users and the environment, with encrypted backups at rest.

Endpoint detection

Managed EDR watches hosted systems for suspicious behavior.

Isolated backups

Backup copies are separated from production infrastructure to limit blast radius.

Solved

Security built into the platform

Multi-factor authentication

Enforced for all remote access to hosted servers.

Encryption

Data encrypted in transit between users and the environment, with encrypted backups at rest.

Endpoint detection

Managed EDR watches hosted systems for suspicious behavior.

Isolated backups

Backup copies are separated from production infrastructure to limit blast radius.

Shared Responsibility Model

MangoCloud Is Responsible For

  • Operating and securing the hosted infrastructure
  • Applying OS patches and platform updates
  • Running, encrypting and monitoring backups
  • Enforcing MFA and managing platform access controls
  • Monitoring for and responding to platform-level threats
  • Providing documentation of environment controls

Your Firm Remains Responsible For

  • Maintaining your firm’s WISP and overall compliance program
  • Managing software licenses and vendor agreements
  • Deciding who at your firm gets access to what
  • Training staff on phishing and safe data handling
  • Meeting professional and regulatory obligations to clients
  • Reviewing and approving user access periodically

Onboarding process

Pricing & Plans

Business Plan

$45

/month

Best for growing businesses

Enterprise Plan

$80

/month

For full-scale tech operations

Enterprise Plan

$80

/month

For full-scale tech operations

Enterprise Plan

$80

/month

For full-scale tech operations

Our Value

Why Firms Choose MangoCloud

We don’t just fix tech we bring clarity, confidence, and continuity to your business operations.

Accounting-industry focus

We work with tax and accounting workloads every day and plan around your season, not ours.

Genuinely managed

Monitoring, patching, backup and support are included — not a menu of billable extras.

US-based infrastructure

Environments run in US data centers with security controls designed for professional firms.

Related Services

Application Hosting

Tax preparation, accounting, document management, Microsoft Office — installed together in a secure hosted environment that every preparer, reviewer and admin can reach from anywhere.

Hosted Virtual Desktops

A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise

Backup as a Service

Client records are the product of your firm’s work. We protect them with encrypted, immutable backups, offsite copies and recovery procedures we actually exercise.

Cloud Migration

A small river named Duden flows by their place and supplies it with the necessary regelialia. It is a paradise

FAQs

Yes. Customer environments and backups run on US-based infrastructure. If your firm has specific data residency requirements, raise them during assessment and we'll document how they're met.

No provider can make your firm compliant by itself — compliance programs include policies, training and processes only your firm controls. What we provide are managed technical controls (MFA, encryption, monitoring, backup) that support and simplify your program, plus documentation you can reference in it.

Environments are logically separated with access controls and network segmentation, and dedicated (fully isolated) environments are available for firms that require them. The right model for your firm is confirmed during assessment.

 

We operate documented incident response procedures: detection and alerting, containment, investigation, remediation and customer communication. Affected customers are notified with facts and actions — not silence.

 

Yes. We regularly help customers answer technical questions on cyber-insurance applications and client security questionnaires by documenting the controls in place in their hosted environment.

 

No, and you should be skeptical of anyone who does. Layered controls substantially reduce risk, and monitoring shortens response time — but security is ongoing risk management, not a one-time guarantee. We'd rather be honest about that and show you the controls.

 
 
Talk Expert

Ask Us the Hard Security Questions

Bring your security questionnaire, your WISP checklist or your insurer’s application. We’ll walk through exactly which controls our environment provides.